We collect information from you when you register on the site, place an order, or participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
How do we use your information?
We may use the information we collect from you when you register, purchase products, or enter a contest in the following ways:
To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please unsubscribe. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Uptown Country. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
Returns & Exchanges
We hope that you’ll love your purchases, but in case you do need to make a return or exchange, our policy is:
We accept online returns for a store credit for non-final sale items up to thirty (30) days from the date you place your order. Store Credit has no expiration date, but it is up to you to keep a copy of the code given when return is processed, just as you would keep up with a gift card.
Sale items and jewelry are FINAL SALE & cannot be returned. Any sale items or jewelry returned, will NOT be processed. If you wish to have this item returned back to you, a return fee will be processed before shipment.
All merchandise must be sent back to Six Sisters unworn, unwashed, and in original condition with all tags attached. If any items have makeup, deodorant, or any other stains/odors (including smoke odors), you WILL NOT be given credit and items will be sent back with a return fee.
Shoes must be returned in their original box and placed inside an additional shipping box with the necessary wrapping needed to protect the box.
All gift card purchases are final. Gift cards cannot be returned, exchanged or redeemed for cash, and cannot be replaced if lost or stolen.
All shipping cost are non-refundable.
We do not offer price adjustments
*If you received a damaged or incorrect item, please call 502-690-9986 or email email@example.com within five (5) days of package arrival for further assistance. We will not accept an exchange or return on a damaged item after the five (5) day period.
Each item is photographed at it's very best to display accurate colors, measurements and patterns. Please be aware that various computer and/or mobile devices may have different color display screens. Items with slight variances will not be considered damaged or defective, as some items are unique in color, pattern and texture.
Six Sisters Boutique reserves the right to refuse a refund or exchange if merchandise received is not in its original condition or outside the thirty (30) day return policy and guidelines. The items can be sent back to you with a return fee and without credit given.
If you need to exchange the same item for another size or color, please call 502-690-9986 for assistance. Exchanges will only be given when original items have been returned within thirty (30) day return period.
Please review our Return Policy above to be sure you meet all the return requirements. Any returns received that do not meet the online return requirements stated above will not be accepted and an additional postage fee will incur to have them returned to you.
Place in a shipping safe package or repackage your items in the package you received them in.
INCLUDE YOUR ORIGINAL RECEIPT with the packing slips and completed return form. Feel free to make a copy for your records.
Please email firstname.lastname@example.org and notify us of return, reason for return and expected delivery.
Please send your returns to:
Six Sisters Boutique
Attn: Online Return
804 E Market St.
Louisville, Ky 40206
PLEASE KEEP YOUR TRACKING INFORMATION. You are responsible for tracking your return package. Once received at Six Sisters please allow up to five (5) business days for processing. You will receive an email confirmation with your Online Credit code.
Local Return Instructions: Local Returns can be dropped off at our NuLu location at 804 E Market St, Louisville, KY 40206
Please review our Return Policy above to be sure you meet all the return requirements. Returns that do not meet the return requirements will not be accepted. *Online orders that have been shipped out, locally or other, do not apply to our in-store purchasing and return policy.
INCLUDE YOUR ORIGINAL RECEIPT with the packing slips and completed return form when dropping off the items you are returning. Refunds are not given on the spot, store credit will be sent in a follow up email within five (5) business days.
For any additional questions, please contact Katie at 502-690-9986 or email@example.com.